Emergency Room Communication

One of the key ingredient to running an efficient Emergency Room is good communication. Depending where you work finding charts, immediately finding a nurse  or calling radiology can take longer than expected. Huntington Hospital is currently using an Iphone/Ipod device that allows the health care staff better communicate with each other. It does this via VOIP (Voice over Internet Protocol), basically the set up the system in the hospital to call each other using these devices instead of the hospital PBX or screaming across the ER. The Voalte One system provides voice, alarm and text services all on one device. Overall helps reduce the noise level and makes it easier for the staff to text each other or call each other.

Over all points:

  • Receive Voice calls, alarms, and text messages all on a single device
  • Easily manage multiple text message conversations
  • Intuitive user interface and ringtones
  • Allows simple alarm acceptance or rejection
  • Custom, user-generated “quick messages” facilitate instant messaging of common items to other users or a web-based client

Overall I see both pros and cons, on one side I think it would be useful to have one device to do it all.

On the other side, I worry that it might make it to easy to interrupt us from patient care. In the end it is all about the balance act.

Huntington Hospital is a 636-bed  trauma hospital. For more information, visit www.huntingtonhospital.com

Company website: www.voalte.com

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  1. #1 by Steve - May 12th, 2010 at 16:35

    Seems like a worthwhile device. I looked it up, why so expensive? Is it really that complex to make? Thank you for sharing all of this information in one convenient package. It is like a one-stop-shop for all the things you want to know about Web 2.0 in the medical industry. I work from home freelance. My wife is in the medical field. Well, close to it anyway. She is at SprotAid.com, a worldwide supplier of medical supplies (anything from wheelchairs to catheters). Thanks again!

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